Open English is seeking a Product and Experience Manager to join our team at our exciting and innovative Learning Center. The successful candidate will have a business background, with an entrepreneurial spirit. This is a critical role in accomplishing our vision of successfully merging quality digital and physical products with customer service and experience excellence.
The Product and Experience Manager will implement the roadmap of our blended learning product strategy. The successful candidate will work closely with a team across many departments and expertise, including business intelligence, customer service, sales & marketing, finance, academics, and product technology.
Develop and implement a strategy for the success of the blended learning product
Design and realize tests aligned with the blended learning vision
Act as a central point of contact to external partners
Communicate plans and results to gain support from senior-level team
Identify user experience enhancement opportunities
Bachelor's Degree in Business related field
Experience in business development and project and/ or product management
Excellent written, verbal, and presentation skills in both Spanish and English
An entrepreneurial mindset with a passion for innovation